COVID-19 Easy Fix Remote Work Checklist

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Charu Pel

Charu Pel

6 min Read

COVID-19 Easy Fix Remote Work Cyber Security Checklist

Direct answer: A practical way to reduce COVID-19 remote-work cyber risk is to run a role-based checklist for management, employees, and directors that covers communication, endpoint control, access policy, and phishing readiness.

The earlier article 'Coronavirus (COVID-19) Guidance for Small and Large Businesses' listed resources and planning points for emergency response. With large-scale work-from-home adoption, threat actors increased malicious email and social engineering attempts.

This checklist was designed to help organizations quickly understand whether key remote-work risk factors are being addressed and where management focus is needed.

The checklist is divided into three parts based on roles and responsibilities across the organization.

What should senior management review in remote-work cybersecurity?

#QuestionsYesNo
1Is the CEO present in online tools, channels, and is communicating proactively and engaging in timely conversations?  
2Has the management explained in writing what the company is trying to accomplish and has a vision that can help employees rally behind?  
3Has management addressed the issues raised by employees?  
4Is management courteous, compassionate, and authentic across channels?  
5Does the company have online expressions for your culture? The virtual water cooler where high fives, celebrations, gossip, community, family, personal interest, happy emojis, etc. can be shared.  
6Does the company have the right digital tools to facilitate communication? (E.g., Text messaging, Slack, email, wikis, hangout, video conferences, etc.)  
7Do the company have established security policies and guidelines for remote work?  

What should employees review in remote-work cybersecurity?

#QuestionsYesNo
1Is your Wi-Fi connection secure? Can you reach out to the support team to verify and test?  
2Is anti-virus or any updates/patches applied timely to the computer without delay?  
3Do you back-up periodically in addition to auto backup runs?  
4Do you lock your screen while away and protect them from kids?  
5Did you check with your support team that encryption is in place and working?  
6Are you familiar with applicable security guidelines, plans, and policies?  
7Are you aware that the work computer and other devices must not be shared?  

What should directors review in remote-work cybersecurity?

#QuestionsYesNo
1Do you have adequate support staff to address the questions from remote workers and resolve the issues in time?  
2Do you have the ability to push updates, patches, etc. and enforce timely implementation?  
3Can you provide virtual solutions, digital signature, and approval workflows?  
4Do you have clear procedures for employees to follow in case of a security incident?  
5Can you limit access to sensitive data where it makes sense?  
6Do you have a data breach and incident response plan to manage incidents?  
7Did you send a reminder to employees as to what information needs to be protected? (E.g., confidential, sensitive business information, trade secrets, intellectual property, private employee information, work product, customer information, and other personal information that identifies a person.)  
8Have you trained employees on how to detect and/or handle phishing attacks and other forms of social engineering attacks?  
9Do you have a policy in place to prohibit access to company information systems while on public wi-fi?  
10Do you have solutions in place to manage and secure mobile devices and applications?  
11Are you communicating with employees about coronavirus-themed phishing emails?  

What supporting guidance and phishing example are included?

The checklist references guidance and articles from Fast Company, ENISA, JDSPURA, BBC, CNBC, and other related sources.

The post also shares a phishing email example to support awareness training.

COVID-19 remote-work phishing email example

Key Takeaways

  • Use role-based accountability to execute remote-work controls consistently.
  • Prioritize secure home connectivity, patching, backups, encryption checks, and device handling.
  • Maintain clear incident reporting and response pathways for remote employees.
  • Continuously train teams on coronavirus-themed phishing and social engineering patterns.

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